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rbkeep's avatar
rbkeep
Helpful | Level 5
8 months ago
Solved

When I try to upload content using the website, nothing happens.

Since last week I have been unable to upload any files to the Dropbox website. When I click 'upload or drop' and then choose 'file', nothing happens. I have tried clearing the browser (Chrome) cache ...
sync
upload
Web
  • Matt_DBX's avatar
    Matt_DBX
    8 months ago

    Hey rbkeep, Another engineer from Kevin's team here. We put in a fix today for a related issue, and I think it may also help with the issue you've been seeing. It should be live on the site as of when I posted this message. Please let us know if you're still having trouble uploading later on today and we can continue to investigate.

    Thanks,
    Matt

jacleooff's avatar
jacleooff
New member | Level 2
4 months ago

Since you've tried clearing cache, switching browsers, and restarting, try using an incognito window or disabling browser extensions temporarily. If that doesn’t work, switching to the Dropbox desktop app or contacting Dropbox Support may help. 

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