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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Hi Folks -
I pay for 2TB storage but now my team members are getting errors that their storage is full. One of my team members just deleted a whole folder of files to clear up space on his Dropbox but then my whole team lost those access to those files (I was able to restore).
Maybe I'm confused but it seems like DropBox is double-counting this storage space against both my quota and my users/team members quotas? Also doesn't seem easy to check storage utilization or clean it up, maybe I'm missing it.
Can someone please enlighten me as to the DropBox policies for storage quotas and multiple users? Is there a link where I can read about this?
Thanks,
John
- Mark
Super User II
Hi John
Simply put whatever is in a persons folder uses their quota. So your upgrade has no benefit at all on any other person. The only plan this is not the case on is if all users are paid business customers.
