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Forum Discussion
dualice
3 years agoNew member | Level 2
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
- 3 years ago
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
A_Temp_202
2 years agoNew member | Level 2
I have a client that wants me to upload files to their box, not my box, their box.
Drop says I need to pay for more storage to upload to their box.
Why?
I solved the issue with google drive, but can someone explain why I need to pay to upload to someone's box, not mine.
- Rich2 years agoSuper User II
A_Temp_202 wrote:
I have a client that wants me to upload files to their box, not my box, their box. Drop says I need to pay for more storage to upload to their box. Why?
You're not uploading to their Dropbox. You're uploading to a shared folder in your account, which syncs with a folder in their account. You need to have enough space in your account for anything that you have stored in it.
If you don't need to access the files after you upload them, the recipient can send you a File Request instead, which allows you to upload directly to their account without affecting your own (you don't even need an account).
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