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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
I stored 3.5GB mp4 video in shared folder but when my daughter tried to download file, dropbox said she has to pay to increase her storage on dropbox. I don't understand this. I thought she should be able to download the shared file to anywhere she wants to such as PC or iphone??
- Rich
Super User II
mtreeves1968 wrote:
I stored 3.5GB mp4 video in shared folder but when my daughter tried to download file, dropbox said she has to pay to increase her storage on dropbox. I don't understand this. I thought she should be able to download the shared file to anywhere she wants to such as PC or iphone??
If you sent her a shared link and she's just downloading it, she doesn't even need an account. If she's trying to save it to her Dropbox, or if you invited her to a shared folder instead, she needs an account and she needs to have enough available space in her account to hold the folder that she's trying to save to her account.
