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Forum Discussion
Why do shared files count against my space use???
Why are files shared with me counted against my space usage? Is this data counted twice? If someone who is sharing files with me is paying for this space, why should I have to pay as well just to acc...
dualice wrote:
Why are files shared with me counted against my space usage?
Because the files exist in your account.
When you have access to a shared folder, you're not accessing someone else's folder. You're accessing your own COPY of the folder within your account, and you need to have enough space available to hold that folder.
If you just need to view or download files that someone else is sharing with you, ask them to send you a shared link instead. A shared link is a view-only method of sharing and you don't even need a Dropbox account to access it.
Hi,
When other people try to share their Dropbox, the size of their files are now MY size of files that I need to pay for.
It ends up being 2 people paying 2 seperate times for the 1 same file.
I can't get support for a free account.
People keep trying to send me Dropbox, and it makes me upset because they are sending me costs.
Google Drive only does this one way - the owner of the files, not every side that accesses it.
I am really sad and lost on what to do - and WHY people use this....
I wish thre was a way that I didn't have to pay for files that other people send me
- Hannah
Dropbox Staff
Hey jojopants, thanks for taking the time to post to the Dropbox Community.
I understand you're having trouble, because a shared folder is taking up space in your account.
This happens when you're given edit access to the folder, which means that you need to add it to your account and this it takes up space.
If you want to access some files without affecting your own space, the person that shared the folder with you, will need to send you a "can view" link instead.
I hope this helps!
