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MikeBook's avatar
MikeBook
Explorer | Level 4
2 years ago
Solved

Empty Folder on PC showing 1.5TB

The dropbox file on the E drive is empty. However, when I right-click and select properties it's showing it contains 1.5TB. Please can someone explain why this is and what to do about it? Thank yo...
desktop
Storage space
Windows
  • Rich's avatar
    Rich
    2 years ago

    MikeBook 

     

    Have you enabled the display of hidden files and folders in Windows, and then looked inside the Dropbox folder?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey there, MikeBook, I'd be more than happy to help! 

 

As a first step, would you mind clarifying the app's current syncing status? 

 

Just so that I can have an idea, and see if it's still syncing content, or if it's up to date. 

 

If you could also attach a screenshot of the folder's properties, that'd be splendid. 

 

I'll be waiting for your updates! 

MikeBook's avatar
MikeBook
Explorer | Level 4
2 years ago

Hi Megan, I actually uninstalled the app yesterday which is why I was a little confused as to this folder still showing this. Would it help if I re-installed? 

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