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ob6gottablast's avatar
ob6gottablast
New member | Level 2
2 months ago

I see a folder with 265GB of data, but when I open it, it's empty.

Hi. Please help me.. I am on macbook pro 2015, macos storage management shows my dropbox folder to be 265.4GB, but when I click to see what is inside- it is empty. My plan is 2GB, so where are my fil...
Desktop
Storage space
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey ob6gottablast - sorry to hear about this.

 

It seems like the Dropbox Folder on your computer was not deleted when you uninstalled the Dropbox desktop app in the first place.

 

Can you navigate to the Dropbox Folder now and delete it from your Mac? 

 

This should free up any hard drive space that was taken up by the Dropbox folder.

 

Just make sure you don't need any of the files that are stored there first.

 

I hope this helps and please keep me posted on your progress. 

  • MadMike22's avatar
    MadMike22
    New member | Level 2
    24 days ago

    That false storage folder issue on macOS can be super confusing! From my experience, sometimes these folders pop up when your Mac is trying to organize files or something gets stuck during an update.

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