You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

georgemaciel's avatar
georgemaciel
New member | Level 1
6 hours ago

I'm told I'm running out of space, but I have no files on my Dropbox account.

Received this email from dropbox. I have a basic account with nothing in my Dropbox folder "A quick note: We’re reaching out to notify you of your limited Dropbox capacity"   Why am I getting t...
emails
Notifications
Storage space
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
5 hours ago

Hey georgemaciel! Hope you’re doing well and thanks for posting here.

Have you checked your Backups page online? There could be files there that are taking up your Dropbox storage.

If there are, you can delete them this way.

Let me know what you find.

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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