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Forum Discussion

georgemaciel's avatar
georgemaciel
New member | Level 1
4 hours ago

I'm told I'm running out of space, but I have no files on my Dropbox account.

Received this email from dropbox. I have a basic account with nothing in my Dropbox folder

"A quick note: We’re reaching out to notify you of your limited Dropbox capacity"

 

Why am I getting this message. 

George

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey georgemaciel! Hope you’re doing well and thanks for posting here.

    Have you checked your Backups page online? There could be files there that are taking up your Dropbox storage.

    If there are, you can delete them this way.

    Let me know what you find.

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