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Forum Discussion
Phunkeesea
2 years agoNew member | Level 2
Inconsistencies regarding my available space and feedback about Dropbox
Sharing my experience with Dropbox: As a user on the free plan, I've encountered some ongoing issues that have made it difficult for me to consider upgrading. Every time I open my computer, Dropbox p...
LesleyHall
Explorer | Level 4
Hi Phunkeesea
I have exactly the same problem. It seems as though Dropbox just want you to sign up. I haven't added to my account since 2013 and all of a sudden I have no data space left. Strange that, as it has been fine for the last 10 years! A person from Dropbox seemed quite helpful to try to solve what is causing the problem but it seems the things she is asking me to check just don't exist. I think I am going to give up with it and try to find a more stable alternative. Good luck with sorting yours.
Hannah
2 years agoDropbox Staff
Hey LesleyHall, thanks for the additional info.
Is your space all used up indeed? What does the plan tab in your account settings show?
Are you still receiving these emails?
And have you checked the size of your files in Dropbox, to see which ones are taking up your space?
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