My referral says "waiting for email verification" - how can I get my extra space?

Question

i refered dropbox to someone and they installed it. but on my side it still says "Waiting for email verification" why? the new account is installed and working. what's missing for me to get some extra space?

Walter · Answer

Hey there oalmeida - thanks for using Dropbox and welcome to our Community!&nbsp;
Could you confirm that your referral also confirmed their email address with us and that they've installed the desktop app on a computer that didn't have the app installed previously?
&nbsp;
Thanks!

oalmeida · Answer

Yes, I confirm all of the above.&nbsp;Dropbox was installed in a new computer, it's a new account, and it is already 'working', with several dozen files in it, in five different folders. The only issue is that I never received any credit for this referral.

Rich · Answer

oalmeida&nbsp;wrote:
i refered dropbox to someone and they installed it. but on my side it still says "Waiting for email verification" why?

The person you referred hasn't verified their email yet.
&nbsp;

https://help.dropbox.com/account-access/verify-email

oalmeida · Answer

Yes, I confirm, I saw they install the desktop app, and start using DB in their new computer.&nbsp;

Mark · Answer

They still need to do email verification 🙂

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My referral says "waiting for email verification" - how can I get my extra space?

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