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Forum Discussion

Jimmy_7's avatar
Jimmy_7
New member | Level 2
2 years ago

Notice: Your files are about to stop syncing, Jimmy.

Hi, I have received some emails that my account will stop syncing if I add even one file. I have been using drobox basic free since 2011 and my available space on my account is 9.88Gb which I have ...
  • Jay's avatar
    2 years ago

    Hi Jimmy_7, thanks for bringing this to our attention.

     

    Once an account reaches a certain percentage of quota usage, you'll start to receive these messages, letting you know that you're reaching your quota limit, and the possibility that files will stop syncing.

     

    Provided that you don't go above your quota limit, your files will continue to sync as normal.

     

    If you have any further queries, feel free to message back.

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