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Forum Discussion

gmartfin's avatar
gmartfin
New member | Level 2
5 years ago

Expiry notifications that files will expire in 2 days, why is that?

I'm getting a notification saying my files expire in two days. I don't have any bonus space just a basic account of 2GB. There is 785 MB of stored files in my account. I thought this service was for ...
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  • gmartfin's avatar
    gmartfin
    5 years ago

    Basically that xyz file and 11 more items expire in 2 days and hasn't yet been downloaded. Trouble is I don't recall any file transfers. This is a static account for updates on word docs. Nothing I would be sending out anywhere. Anyway as long as they don't disappear I'm happy.

     

    Thanks for the response.

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff

Hello gmartfin, I hope you're having a good day so far!

 

The files actually stored in your account indeed won't expire at any point, so it sounds like that notification might be referring to a file transfer expiring.

 

Would you mind letting me know exactly what the notification said there? This should give us a better insight as to exactly what's occurring.

 

Keep me posted!

gmartfin's avatar
gmartfin
New member | Level 2
5 years ago

Basically that xyz file and 11 more items expire in 2 days and hasn't yet been downloaded. Trouble is I don't recall any file transfers. This is a static account for updates on word docs. Nothing I would be sending out anywhere. Anyway as long as they don't disappear I'm happy.

 

Thanks for the response.

  • Daphne's avatar
    Daphne
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Thanks for the additional info gmartfin!

     

    That does indeed sound like a transfer that has been shared with you, rather than you sharing to another person.

     

    In this case, it seems like nothing to be concerned about on your part, unless you want to download the files that were shared with you of course.

     

    If there's anything else that I can help with, please feel free to give me a nudge here anytime. :grin:

     

    Have a great day!

    • boudreauml's avatar
      boudreauml
      Explorer | Level 4
      5 years ago

      I have invited a friend to share a dropbox folder with a lot of files (about 2400 song lyrics and chords).  He synced all of the songs into his Songbook program.  Now he has received this same message - "Your transfer expires in 2 days".  Does this mean he will lose all his songs?  What should he do?

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        5 years ago

        I'm glad to hear that, boudreauml. 

         

        If anything else comes up, you know where to find us. 

         

        In the meantime, I hope you have a lovely day ahead!

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