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Forum Discussion
Referral status shows "waiting for install" and the recipients can't verify their email address.
I have referred people who have installed Dropbox but on my account it still says 'waiting for install' so I haven't received the storage credit. They have downloaded DB to a separate laptop. There seems to be no way to verify their email (the link on DB to do it just repeatedly comes up with 'error' and a picture of a target and a dart on it).
- Nancy
Dropbox Staff
Thanks for posting about this here, GJI!
Can you send me a screenshot of the “waiting for install” message you keep seeing on your end? Is there any chance you’re sharing the same IP address with them?
If you also happen to have a screenshot of what they see when trying to verify their Dropbox email address, please attach it here, too.
Let me know when you’ve got more info.
