Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

abhishek_mtb's avatar
abhishek_mtb
New member | Level 2
2 years ago

Some referrals show "waiting to install" - what should I do?

I have referred total 7 people to sign up for dropbox. But only for 4 people I got 500mb each. For others it is showing "waiting for install".

What should I do?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hi there abhishek_mtb - thanks for using Dropbox and welcome to the Community!

     

    The message you see there means that these people you referred to use Dropbox haven't installed the desktop app yet. 

     

    You can ask them to download and install the desktop app on their computers to receive your referral space. 

     

    I hope this helps!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!