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Forum Discussion
Seeing that my Dropbox account is full, even though I'm on the Backup plan
- Nancy
Dropbox Staff
Hi rasikanandana, and thanks for posting here!
Has your external drive backup been paused? Did you add more files to your external drive and they’re no longer being backed up to your Dropbox account?
In general, it’s true that the Backup plan offers the possibility to back up one computer and one external drive backup, but this won’t apply for any files you try to add directly to your Dropbox account (that aren’t located in a backed up folder/drive).
If you'd like me to clarify something else though, let me know.
earlier I have totally 3.25 GB before add the unlimited backup for the external drive.
But now I don't have any space in my regular drop box account as it filled with external drive backup . but not in the regular storage folder. backup uploaded to a different location in your system. I can't upload any file to my regular storage now . but i use only 116MB +279.2 MB only. Backup should be separated from the personal drop box I already have. Dropbox backup trial mess-up my regular storage and it is a technical issue of the drobox.
I have added external drive using the dropbox backup software and the backup uploaded to a different location as below and not in to my regular dropbox. but the storage space of regular drop box can't use now.
