Forum Discussion

abhishek_mtb's avatar
abhishek_mtb
New member | Level 2
2 years ago

Some referrals show "waiting to install" - what should I do?

I have referred total 7 people to sign up for dropbox. But only for 4 people I got 500mb each. For others it is showing "waiting for install". What should I do?
Referrals
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there abhishek_mtb - thanks for using Dropbox and welcome to the Community!

 

The message you see there means that these people you referred to use Dropbox haven't installed the desktop app yet. 

 

You can ask them to download and install the desktop app on their computers to receive your referral space. 

 

I hope this helps!

  • abhishek_mtb's avatar
    abhishek_mtb
    New member | Level 2
    2 years ago

    OK, I shall ask and update you on this.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago
      abhishek_mtb wrote:

      OK, I shall ask and update you on this.

      Just as a reminder. They have to install on a unique desktop (or laptop) computer. Mobile devices wont count.

      • abhishek_mtb's avatar
        abhishek_mtb
        New member | Level 2
        2 years ago

        Actually, previously mobile devices were counted, that's why I am confused.

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