Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.
If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
I've been a paying Dropbox user for over a decade, and have really evangelized the product -- including getting my company to pay for a corporate account.
I'll absolutely be bailing from both if this isn't resolved quickly. I just ordered by first M1 Mac and I'm just STAGGERED at the attitude being shown here by Dropbox. You made your product by being seamlessly cross-platform, and now you're shunning the Mac when you've had a YEAR to get to an M1-native build. This is immensely disappointing, but the good news is that there are other options with native M1 builds -- in fact, near as I can tell, Dropbox is the only holdout of the major sync platforms.
Time was, Dropbox was alone in this space, but even OneDrive works well on Macs and iOS now.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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