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Forum Discussion

_robin_'s avatar
_robin_
Helpful | Level 6
4 years ago
Solved

Apple Silicon (M1) Desktop Sync Compatibility

Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.   Rosetta is not an option as it annihilates the battery.   This may be a duplicat...
desktop
Mac
sync
  • Emmet's avatar
    Emmet
    3 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

DBXCommunity's avatar
DBXCommunity
Icon for Community Manager rankCommunity Manager
4 years ago

Update: 

 

Starting today, native Apple silicon support is available in beta to all users. Users interested in accessing the beta can visit the Dropbox Help Center for more details.

paulinhobrizola's avatar
paulinhobrizola
New member | Level 2
4 years ago

I activated the option to receive betas from day one, but so far no support for the M1 here. I've restarted the app, the machine and nothing. And now, what's the solution?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Hi paulinhobrizola, hope it’s alright to jump in here. 

    Can you please toggle the setting for the early releases to off and then back on? 

    After that, try to install the app via our offline installer instead. 

    Let me know if there’s any difference!
    • paulinhobrizola's avatar
      paulinhobrizola
      New member | Level 2
      4 years ago

      It worked out. Now working with Apple M1. Thanks for the quick turnaround! 🙂

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