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_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
- ibnabounaNew member | Level 2
Hello,
I can’t say I am a large enterprise user, so the people at Dropbox probably won’t care about me, but I have been a consistent user for 10 years. This response from Dropbox really hits me the wrong way and makes me want to test migrating my files to Google Drive, especially since I have unlimited storage provided by my law school.
- OdinsPlaygroundNew member | Level 2
This will soon be the most upvoted feature request on Dropbox, yet they don't even want to share it with their developers? The status is still "need more votes". Why?
Tons of creatives are about to migrate over to the M1 platform with the recent MBP release. This user base will only grow in years to come. Shocking to see such neglect.
- InfuriousNew member | Level 2
Interesting. I hope they know that when Apple fully transitions over to Apple Silicon, they have approximately 18 months before Rosetta 2 is turned off, thus forcing all programs to be upgraded or face no longer working on the platform.
Apple isn't behind the door or afraid of such moves as can be seen in the past.
- simonscheurerNew member | Level 2
We wanted to move from oneDrive to Dropbox as it has better sharing/sync. I just like it better. But we are a Mac company. So it's not going to happen without M1 support (we are just exchanging all Macs with new MBPs). That's a total no-go.
- joshboldmanExplorer | Level 4
How is this still a thing? Native support should be an essential part of any software offering. With the M1 chip debuting around a year ago, this should have been something that had already been implemented.
- SpraneExplorer | Level 4
Looking at alternatives now
- LwdupontExplorer | Level 4
Hey @Martin H.53 - 25 year macOS developer here - properly supporting macOS as how dropbox is current and should be is harder than taking their iOS code and just porting it to macOS. Love to see them do what was mentioned in a few posts back around what MS is doing.
That being said, I'm not given them a pass, I don't think Lori knows anything about what the dev team is working on, she was just doing her job as a forum admin in July.
- _robin_Helpful | Level 6
I'm really thankful to 9 - 5 Mac for promoting this. When I originally posted this idea, votes where slow. At least with a public article, it should hit the radar of the CEO.
I do feel for the support employees who manage this forum, especially with the recent downsizing due to COVID. The Product Managers should really own the Ideas section. #1 rule of product management, be close to your customer.
On a different note, this is from their latest investor pack.
Another key to growth is keeping your churn down. On the innovation side, well 🤔. Don't put in a hot tub when your house doesn't have a roof.
- STSNOCNew member | Level 2
I did my research and happily paid for Dropbox for the last 4 years because it was the best. But corporations that aren't making gains upon gains are dead... because capitalism. So Dropbox has become bloated. This may be the final straw. Plus there is real competition now.
- HmaletterNew member | Level 2
I just became aware of this issue. I've been relying on Dropbox for years, and love the product, which is why I consistently overpay for a product that works so well. I've tried others before, but I still prefer Dropbox. But one thing will have to change, because I will be replacing my aging Macs very soon. Before that happens, I will go back and start reviewing my choices for a Dropbox replacement. I know a ton of Mac users that use the product, and obviously this thread is just a sliver of the opposition to a pretty lame situation.
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