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_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
- tjandersonHelpful | Level 6
This is fantastic! We've gone 170ish votes to almost 1000!
Is that enough votes for you Dropbox?
Many of us seem to be in the same boat. New M1 macs coming around the same time as my subscription is ending. I know there are competitors I could move but I do like Dropbox as a service and doing some Video work I like their ideas with Replay... so I'm going to hold out hope (maybe foolishly) that Dropbox will wake up and say OOPS... We're on it!
- ddaddaHelpful | Level 6
Our household is a long time Dropbox user. Six machines, two of which are now Apple silicon and ALL of which will be Apple silicon by the fall of 2022. Making Dropbox run natively on Apple silicon isn't some esoteric move; ALL my other software made the move, including piddling little utilities without a big technical team (i.e., one person shops). Is Dropbox doing this as a loyalty test; because we have easy alternatives. There's Microsoft, there's Box. Personally, I'm setting them an end of year deadline.
- hejazzmanNew member | Level 2
The problem with all our "I'm leaving" comments, is that unless we're a sizable part of the customer base (we as in not just AS users, but AS users who will indeed leave Dropbox), nobody cares.
A Dropbox representative could laugh at our face and call us wankers, and it wont matter to Dropbox the company, unless many, not just a handful, of AS users left the platform. And that's many as in "compared to user base numbers Dropbox cares about", not as in "thousands left". Thousands could be nothing if there are 2 million AS users remaining.
So, where do that leaves us?
- briannaseesNew member | Level 2
As a business Dropbox user who is preparing to transition to an M1 Mac soon, this is incredibly disappointing.
- Martin H.53Helpful | Level 5
Lwdupont Agreed, porting an iOS app to macOS isn't trivial at all, but they do already have the macOS client as you mentioned. What I meant is that Dropbox could in principle (trying to be generous here) depend on some third-party code that hasn't been recompiled for Apple Silicon yet. Since any such dependency would plainly have both an iOS (Apple Silicon) version and a macOS (Intel) version, producing a macOS (Apple Silicon) version shouldn't be too hard.
Having looked at their app package now, it looks like they only rely on open source third party software anyway, so they should be able to simply recompile it themselves...
- mjclementeNew member | Level 2
I've been a paid subscriber since 2014. This is a necessary feature. If Dropbox fails to natively support Apple Silicon chips, I'll begin looking for replacements. Sorry.
- Craig S.14New member | Level 2
It's a failure that it's not been natively supported after a year. And a second failure to not recognize it as ongoing platform support vs customer feature request. Get it together, Dropbox.
- PetrolFuelNew member | Level 2
This has to become native.
- mmbarnes9New member | Level 2
It's ridiculous that we'd even have to ask for this let alone "convince" Dropbox that it's a worthwhile/important update. (Especially because, as we've seen from many other developers, it's not even that hard to do.)
If it's not done soon, our entire company will be switching to another platform.
- JBWESTNew member | Level 2
Dropbox should be ashamed of themselves.
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