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_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
- Flixy98New member | Level 2
Dear Dropbox team
I have to move to another cloud storage service if you won’t make your app ARM M1 native. Google Drive is native and Microsoft OneDrive will get native support in a couple of weeks. What is stopping you? Here are thousand of customers who are likely to move to another service if you can’t get it under control and give us what’s overdue.
- Jason R.10New member | Level 2
@dropbox simply put if dropbox doesn't update the software to support Apple Silicon then I will find another solution and discontinue my dropbox subscription. Please update your software to support ARM
- evdsNew member | Level 2
I have been a member for many years. It would be sad to have to leave over this.
- oliverlExplorer | Level 4
What's crazy about this is that (I'm guessing but someone please correct me if you know otherwise) a majority of Dropbox's engineering team uses Macs. Something doesn't add up.
- GrandfatherTroutExplorer | Level 4
The idea that unless we explicitly tell you to, you're going to allow your product to stop working on Apple machines — because Rosetta is a TEMPORARY BRIDGE, and sooner or later, that bridge will be OUT — is pretty shocking. It's not as if you don't know that you have a significant Mac-using customer base.
- DJ CERLANew member | Level 2
Wow are you REALLY not embracing the Mac natively from now on?
I don't need gas guzzlers on my M1 Mac so I won't be renewing my subscription without at least a native beta at the horizon.
- PokapixHelpful | Level 6
Upvoted! Didn’t even know this had to be a upvote thing to respect paying Dropbox customers!
I’m running dropbox on M1 and as well are my network of creative & development collaborators, it works, BUT it’s a memory hog!
me, my network and even my clients, have been waiting patiently for a native update, and every time they have had talks about other solutions than Dropbox (those do exist Dropbox!), I’ve used arguments why your solutions are the better one.
This stops today, due to your arrogance attitude to your customers on both free and paid platforms. Us users shouldn’t go on your forum and VOTE for a feature which should been there from the start!
Rosetta is a temporary solution and as effective it is, it’s not RAM friendly at all! - you need as a company respect the platform and optimize your app to the fullest.
I’ve paid for your service for years, I’ve had friend, freelancers, network and even clients! Choose your paid solution, because we really thought you wanted to create a professional, stable and effective solution for collaboration across platforms and country borders.
today I again say, no more, I just recently convinced a large company of 500 workers to stick to your platform, when they argued that OneDrive was already included in their teams plan. I’m not going to do that again, and if they even bring it up, I’ll let them know that Dropbox has started to drop on their quality as a service and have lost their brand status as one of the best solutions.
I’ll start looking elsewhere for what’s possible today, and if you don’t start respecting us users, on different platforms, then I won’t be returning. You have had almost 1 year! And end of 2022, there will only be sold ARM solutions from Apple, and you’ll have a bigger problem by then.
So pull yourself together Dropbox, and don’t act like a 💩, your better than this arrogant reply to your users.also I just became aware of this forum post from a news site, so fire is spreading
- JoeReguNew member | Level 2
Wonder if Brett Schuenemann, Director of Product, Core Dropbox will provide a roadmap update instead of hiding behind the lame responses from the community staff? https://www.linkedin.com/in/brettschuenemann
- Lilred505Explorer | Level 4
Reading lots of these comments, its clear that Dropbox is in its own little bubble.. There is a complete architecture change here. This is a MANDATORY update that they must do.. We should not be voting. Complete incompetence in Dropbox to even ask this. I also will be searching for another option if this is not updated to support a new computer.
This is like saying.. well, I know you just got a new IPhone but we aren’t going to change it.. you should just use your old phone… its too much work to add another phone to be compatible with our software..
- kromixNew member | Level 2
I will be leaving Dropbox if they don't provide us an m1 native app. RIDICULOUS.
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