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Forum Discussion
Background activity iOS from the mobile app.
Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes...
The dropbox app on IOS uses a lot of "screen off" battery. When I go to settings -- battery, every other app only uses battery when it is on screen, but dropbox used 11h 47m in the background in the last 24 hours, and 121h 16m in background in the last 10 days, compared to other apps using at most 10 minutes. I've reviewed my background app refresh settings and I've turned off the background app refresh for everything.
This amount of battery drain is unacceptable. Can someone tell me why this is happening, and how to fix it? I don't need dropbox to refresh my files all the time; I only need it to update when I startup the app.
Thanks to anyone who's able to help!
Same for me. I thought I was crazy that lately I've seen how my battery basically drains overnight for no reason. Last night I decided to unplug the phone overnight, after waiting for it to charge to 80%. When I woke up, I had only 62% battery. Guess what app drained it!
That's right, Dropbox.
My health battery is 100% and I actually freaked out that my battery is going down so fast with a new phone. 120 h in the background in 10 days is a lot! And background refresh was always off btw.
Fix your app Dropbox!
Seeing the same behavior.
iPad OS 13.6
iPad Pro 10.5"
Dropbox taking up a huge amount of time in the background, battery dropping from 80% to 0% overnight.
I do have Background Activity enabled for Dropbox the app, and it was enabled as a Files Provider in the Files app. I disabled Background Refresh for the app - no change, battery still drained overnight.
I did not try disabling the Files integration, but I DID delete the Dropbox app two days ago. Two nights have gone by with no drained battery. So removing the app definitely solved this problem.
I do not recall where the battery drain began, but I did delay upgrading from iOS 13.5 to 13.6 for a few months.
