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Forum Discussion
Backing up internal hard drives
Hello All,
Hopefully I can get some help with this situation that I am having.
I have a custom built PC with the following Hard drive configuration:
NVME 1 (500 GB): Boot drive (Has...
Walter
Dropbox Staff
Dropbox StaffHey wonsnot, could you elaborate on the problem you're facing so that we can assist further?
The drive sizes are different, but I have the exact same problem outlined in the initial issue.
- Walter
So, you'd like to backup your internal hard drives Dropbox using the Dropbox Backup feature. Is that correct wonsnot?
If that's so, I'm afraid it's not possible at the moment as you can only backup your computer's OS folders like Downloads, Desktop and Documents and supported external drives at the moment with Dropbox.
I hope this clears things up.
- Then put that somewhere other than the fine print. Because apparently I’m not the only one who thinks it’s possible based on how its advertised. I got a subscription just for that reason and since I was recently laid off, I had to let that go. Thinks like “Back up your PC” make it sound like you can back the whole thing up.
i am having the same exact issue and just talked to two tech support people on chat for over an hour and apparently they are archaic and not setup to backup two internal drives, yet you can do a backup on one internal drive and an external LMAO what is the difference?!?! they need to address this. I too have the service and pay for it, but can't fully utilize it. Having a second or even third HD inside your computer isn't even an unusual thing.
This should not be the case. You should be able to backup your entire PC. Millions of people have PC's with primary, secondary and even third or fourth internal harddrives, which all need to be backed up. There is an option to backup one internal and one external, why not just make it so you can do 2,3, or 4 drives no matter if theyre external or internal? Doesn't make any sense. For my situation, I have my OS and heavy use files on my SSD (primary) and my other lighter use programs and files on my HDD (Secondary). I need to backup the secondary, but there is currently not a way to do so. And that doesn't really do me any good as a backup service if its that limiting.
- Jay
Hi @Tinman2, we appreciate the feedback on this idea.
If you wish, you can suggest this change for others to vote on, so the dev team can look into this in future!
If this is the case, why on earth are you advertising this as a "backup" service? Why have I paid for 2TB of storage space that it now seems I can't use? What a mess.
