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Forum Discussion
gabriel_nemeth
5 years agoHelpful | Level 6
Cannot establish a secure connection after dropbox update to 111.4.472
After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.
I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.
I've just received some news that I'd like to share with you all here!
It appears that ESET has fixed the problem that was causing this error.
For anyone running ESET on their device, please update to the most recent version of ESET to update to the software.
Once you've done this, you should be fine to revert back to the latest stable version of the Dropbox desktop app. You can install this from here.
Otherwise, you can just allow the app to auto-update to the latest stable when a new version is released.
Let me know how it goes!
- BastazachExplorer | Level 4
hello, couple of days ago my laptop cannot establish secure internet connection and my windows app is not working...
i tried all adviced in forums,but no progress...
- YoramsNew member | Level 2
Hi there.
A few minutes ago, I got a red X on my Dropbox icon. If I go with my mouth over the icon, I have a message "cannot establish secure internet connection". I had the same problem in a second PC about few days ago and could not solve it. The time is correct. Why suddenly it happened and what can I do to resolve it?
- Martin D.22Helpful | Level 6
I have been seeing it too ... First one notebook, then a second notebook, now my desktop
I have tried all of the suggestions I could find using Google search ... in my case, the date/time is correct; proxys yes/no don't matter; and disabling the firewall does not matterYes, we need help
- TK74New member | Level 2
Me too ... Windows 10 has done some usual updates (weekly) them a traditional reboot ...
This morning the red flag, and nothing seems to help.
- Lars BNew member | Level 2
I have the same problem and i have read on the internet that it is a common problem after updating to dropbox 111.4.472. I hope dropbox will solve the problem and correct the update.
- EricAnnegarnExplorer | Level 4
How long will that take? How do we escalate the issue so someone pays attention?
- Lars BNew member | Level 2
I think Dropbox must solve the problem!!! It is something in their latest update that is the problem.
- LuLBNew member | Level 2
Hi there! I just realised that my Dropbox has stopped syncronizing two days ago, without apparent reason. I stop and resume the syncronisation but it does not work. There is a warning "impossible to establish a secure Internet connection", but I am using my PC with the same Internet connection. I know a colleague has the same problem. Is it a generalised problem? What can I do to solve it? Thank you!
- Mike63New member | Level 2
Hello!
Since Today i have the same `Problem.
I tried everything, but still says no secure Internet Connection......
Can someone help
- StephenCheekNew member | Level 2
Has stopped for me too - just the same message. This is a big deal, and a real confidence killer
- MindspielNew member | Level 2
DB Fix this. Same problem all over the globe.
- puzzler565Explorer | Level 3
Same problem this morning. Windows 10, ESet av, Dropbox just updated to 111.4.472. I can reach Dropbx.com but cannot sync.
- puzzler565Explorer | Level 3
Walter's ESet instructions worked for me, too. Thanks. (They were very clear instructions for a non-techie like me!)
- zaffinettiNew member | Level 2
da qualche giorno continua a comparire in notifica la dicitura "impossibile stabilire una connessione sicura", un problema insomma che in un certo modo pare sia legato alle impostazioni di data e ora del pc, che tra l'altro ho sincronizzato con l'orario di internet.
Qualcuno ha dei suggerimenti su come risolvere? ver 111.4.472
Grazei
- pleutwilerNew member | Level 2
Dropbox cant connect to internet however all connection tests result good. Does anyone know how can I solve this issue?
- jlrx81New member | Level 2
I am having the same issue, first started on a laptop, then it appeared on another computer.
Tells me my time is wrong (it's not) and then tells me it can't establish a secure connection.
It's been over a week now.
- MazzarisiNew member | Level 2
Anch'io ho lo stesso problema da quando si è installata automaticamente la versione 111.4.472... e sono completamente bloccato perchè Dropbox non si sincronizza più!!!
.....
I too have the same problem since version 111.4.472 was automatically installed ... and I'm completely stuck because Dropbox doesn't sync anymore!!!
- larryinplymouthExplorer | Level 3
Have tried everyuthing on three different machines on different routers, adsl, 4g, fibre and switched ESET antivirus on and off and nothing works!!!.... This needs an immediate fix as its costing me money in downtime.
- uncsuperfanHelpful | Level 6
Walter's instructions worked for me. I use ESET as well, and it is easy to add the two exclusions to it. Preferable to do that and remain on the stable channel than it is to have to move to the beta version, even though that works for now, also.
Either approach works, but ESET with exclusions and the stable channel is preferable to no exclusions but beta channel.
Thanks for everyone's help on this.
- revtjesqNew member | Level 2
hi,
was having an issue with the can't establish secure internet connection. changed the proxy servings to no. and also changed the ssl protetions in my anti virus. no luck. so unlinked my account to attempt to reinstall. now my dropbox says my computer is offline and i can't sign into my account.
all this bc i was trying to sync my files
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