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Forum Discussion
ghayas91
2 years agoExplorer | Level 4
Can't connect to the app after the new version 168.4.4802 on Windows 7.
After update to Dropbox New Version 168.4.4802 unable to connecting to the internet, was on previous verion working fine but after update its not working , Error (dropbox not connecting to internet)
- 2 years ago
Hello Everybody,
For any users running Windows 7 without Service Pack 1, Beta Release 171.3.6071 should get your Desktop app working again. Please let us know if you experience any issues after installing the beta release and I can pass that information on.
Best,
Ben
cracey
2 years agoExplorer | Level 4
Thank you Mulder8387, this appears to be the solution. I had a Win7 system without the service pack, and I installed Windows 7 SP1 and dropbox is now working/connecting/syncing.
Here is the link to the microsoft page where you can get the service pack...
This was all mildly traumatic and very little help from dropbox support themselves, kind of disappointing. Dropbox is the main way I sync between my main/modern PC and my older win7 PC. It's all working fine and I see no reason to change things. From this it's likely that one day a future update will without warning remove win7 support entirely, and we'll be left out in the cold. I will keep this in mind next time I have to renew my pro dropbox account.
Debasmita Deb
2 years agoHelpful | Level 5
From last 5 days i am unable to use dropbox in my windows 7 laptop. It is not synchronizing. I tried to uninstall and install again but the issue continues and this pop up window comes. They are asking to check network but my internet connection is otherwise perfectly working. I am able to use youtube and browse internet in chrome. I also tried using different wifi connections. Its not working. Please help.
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