We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

agj60's avatar
agj60
Explorer | Level 4
4 years ago

Can't install Dropbox on Mac M1 with macOS Monterey

The installer just doesn't start. Digging on console I found this: Apparently is a problem with its signature.   Any help?  
Desktop
Install
Mac
Setting up the apps
  • Jay's avatar
    Jay
    4 years ago
    Hi agj60, thanks for posting today.
     
    Could you try downloading and installing the offline installer from this link?
     
    Keep me updated with any progress!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi agj60, thanks for posting today.
 
Could you try downloading and installing the offline installer from this link?
 
Keep me updated with any progress!
Edmos's avatar
Edmos
Explorer | Level 4
3 years ago

I had the same problem on MacOS 12.2 and reinstalling via the file you provided worked. Thanks.

  • Cosmobeard's avatar
    Cosmobeard
    New member | Level 2
    3 years ago

    Same thing happened to me a comment ago. (on Mac OS 12.2 as well).

     

    The DropboxInstaller.dmg does nothing when I either double click or right click/open. The version that the CS agent linked in this post did open when double clicking. I'm on an M1Max so maybe it's an Apple Silicone issue.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!