We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

crabcakes's avatar
crabcakes
Explorer | Level 3
8 months ago

DB is consuming massive energy and making my MacBook Air super hot. Desktop app missing in action.

Running Sonoma 14.4.1 on M2 Macbook Air. 

 

Desktop app no longer showing up in menu bar (!!!!!), DB is taking up 97% of usage making my MacBook super hot. Tried reinstalling app twice, still no desktop app in menu bar. I mean how can I do ANYTHING without being able to use the desktop app!

 

I have used DB lightly for ten years. I am spending $15 a month for what exactly? Ready to dump this bloated, ridiculous app that use to be simple and is now simply ridiculous and taking over my computer. I can't even figure out how to dump the app without losing all my files. Held hostage by this silly bloatware. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi crabcakes, let's see what we can find together about that! 

     

    When you say that you no longer see the Dropbox icon on the menu bar, are you talking about your small Dropbox icon, next to your WiFi or the bigger one on your menu bar that re-directs you to your Dropbox folder in Finder ?

     

    It might sound trivial, but have you tried re-starting your device at all since you noticed this? 

     

    Let me know more, and we'll take it from there!

    • crabcakes's avatar
      crabcakes
      Explorer | Level 3

      Hi Megan, thanks for your reply. The icon next to my wifi. It hasn't been in my menu bar for a few months. And yes, I restart my machine regularly after using Cocktail and in this instance after reinstalling DB. 

      • crabcakes's avatar
        crabcakes
        Explorer | Level 3

        Jay I'm scared to do so as it might delete my Dropbox files, no?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!