You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

onesounds's avatar
onesounds
Explorer | Level 3
7 years ago

Desktop Installer downloading is too slow in korea.

windows client installation is too slow in South Korea.  when I install dropbox, online installer (small version) downloading 4 hour and faild. Every Korean dropbox users known that issue,  so ...
Setting up the apps
  • Ross_S's avatar
    Ross_S
    7 years ago

    To update here, a number of users are reporting this, they all seem to be on the same ISP.

    We're investigating now.

    As a work-around, Dropbox should be accessable on other ISPs or, should you wish to conect this way, via a mobile hotspot in the mean time.

    Many thanks.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey onesounds, thanks for posting your question on the Forum & welcome aboard!
 
I understand that you require further assistance on the matter & for that reason I was able to locate your open ticket with our team! I’ve made sure to transfer your comments to my colleague on this correspondence (this is merely because account-specific cases can only be investigated via our official support channel, as they require sensitive details). 
 
Once they get to check the relevant info on our tools, they’ll get back in touch with you on this email chain with more info on your request. 
  
Thanks again for your following-up with us here & for your patience during the process! Have a wonderful day!

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