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HKelley's avatar
HKelley
Helpful | Level 6
7 months ago

Desktop app won't open after fresh install on Windows 11; times-out

After installing the Desktop App, which appears to have gone smoothly, my attempt to open the app times out, i.e., time-spinner spins and quits. I am running Windows 11 with ample memory. I have inst...
  • Jay's avatar
    7 months ago

    Hi HKelley, thanks for providing these details.

     

    When you reinstalled the Dropbox desktop application, did you perform an advanced reinstallation using these steps?

     

    This will help me to assist further!

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