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Forum Discussion
onesounds
7 years agoExplorer | Level 3
Desktop Installer downloading is too slow in korea.
windows client installation is too slow in South Korea.
when I install dropbox, online installer (small version)
downloading 4 hour and faild. Every Korean dropbox users known that issue,
so ...
- 7 years ago
To update here, a number of users are reporting this, they all seem to be on the same ISP.
We're investigating now.
As a work-around, Dropbox should be accessable on other ISPs or, should you wish to conect this way, via a mobile hotspot in the mean time.
Many thanks.
Ross_S
7 years agoDropbox Staff
To update here, a number of users are reporting this, they all seem to be on the same ISP.
We're investigating now.
As a work-around, Dropbox should be accessable on other ISPs or, should you wish to conect this way, via a mobile hotspot in the mean time.
Many thanks.
- ITP7 years agoNew member | Level 2
The hotspot works. The download time went from 8 hours to 10 min as soon as it was connected to my phone. But why do I have to spend my data on this? It seems that it is a recurrent problem that has not been taken care of.
Ross_S
Ross_S wrote:To update here, a number of users are reporting this, they all seem to be on the same ISP.
We're investigating now.
As a work-around, Dropbox should be accessable on other ISPs or, should you wish to conect this way, via a mobile hotspot in the mean time.
Many thanks.
- Jane7 years agoDropbox StaffHey ITP, welcome to our Community & thanks for posting us on this matter, I’d happily follow-up with you & help you towards a resolution in any way I can!Since this request will have to be re-directed to a specialized team member, I’ve made sure to reach out to you directly via email (on the email address connected to your Forum profile), as we’d need direct access to your account specifics to work on the installation issue you’ve experienced.At your convenience, please check your inbox for my latest message and let me know here if you have any issues locating it.Thanks again & I’ll be awaiting your next email, so as to move forward on the matter together. Happy Monday!
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