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Forum Discussion

Contoured_TL's avatar
Contoured_TL
Helpful | Level 6
6 months ago

Dropbox App - Preferences Window has been updated AND IT'S SO SLOW.

The format/layout of the dropbox app Preferences window has apparently been updated and rolled out to users behind the scenes.  This update "looks" better, but the performance is absolutely terrible....
Desktop
dropbox business
Setting up the apps
Sync
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi there Contoured_TL - thanks for taking the time to share your thoughts on this with us.

 

I've logged your feedback in our system and you can let us know if you have anything else to add.

 

While we're at it, does the behavior persist after reinstalling the app? 

 

Keep us in the loop, please!

  • Contoured_TL's avatar
    Contoured_TL
    Helpful | Level 6
    6 months ago

    Reinstalling the app is not a solution for us.  With 100TB of data the process of reinstalling and indexing our library takes over a week.  We have tested this - not a solution.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey there, Contoured_TL.

       

      How about just restarting both the Dropbox application and the computer?

       

      Also, which version of the app are you using?

       

      You can hover over your Dropbox icon, to see this info.

      • Contoured_TL's avatar
        Contoured_TL
        Helpful | Level 6
        6 months ago

        The computer and app are started fresh each day.

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