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Forum Discussion
Dropbox app can't launch or be reinstalled
Hello community
After a number of years as a steady Dropbox user I suddenly out of the blue had this weird issue: the Dropbox icon was missing from the top menu bar. I tried launching from the ...
Hey Katrinevilladsen, thanks for bringing this to our attention.
It's strange that the Dropbox app is still not working after an advanced reinstall.
Had anything changed on your OS when this issue appeared?
And are you able to install the application from this link?
Keep me posted and we'll go from there.
Hannah
Dropbox Staff
Dropbox StaffHey Katrinevilladsen, thanks for bringing this to our attention.
It's strange that the Dropbox app is still not working after an advanced reinstall.
Had anything changed on your OS when this issue appeared?
And are you able to install the application from this link?
Keep me posted and we'll go from there.
Dear Hannah
Thank you for your quick response. It helped! The new download file worked.
Br Katrine
- Hannah
That's great to hear, Katrine! 🙂
If you come across any other issues, make sure to give us a shout.
Have a great day!
I am using Windows 10 machine. Dropbox was working all this time. All of a sudden it is stop working. I don't see the dropbox icon on taskbar and when I tried to open the app from the start menu programs still doesn't open, I have tried to reinstall the dropbox app but still can't launch it . Any help would be appreciated.
- Megan
Hey pashajang302, let's see what we can do about this!
Have you maybe tried rebooting your device? If not, can you give it a go and then uninstall from scratch and re-install the app using our offline installer?
Let me know the results!
