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msalem29's avatar
msalem29
Helpful | Level 5
7 years ago

Dropbox app on Mac not responding

I am on Mac High Sierra 10.13.3, upgraded last week. Post the upgrade, Dropbox refuses to Sync. Been using Dropbox on this Mac for the last 5 yrs but never had this problem. Even the Dropbox icon h...
Desktop
Setting up the apps
Sync
  • msalem29's avatar
    msalem29
    7 years ago

    OK...update

    In addition to Dropbox not syncing, i had also lost ability to copy/paste as well. So while trying to search a fix for that problem, it seemed to have fixed by Dropbox issue as well.

    All I had to do was type "sudo update_dyld_shared_cache" through Terminal. 

    And restart.

    Everything works fine now. Don't ask me how it happened.  

    Cheers.

xyz222's avatar
xyz222
Explorer | Level 4
5 years ago

Apr 12, 2020 - i am responding to this entire thread, especially Jane, Dropbox Support (thx for trying). I also suddenly have a dysfunctioning NON-functioning High Sierra Dropbox (v.94.4.384) and am unwilling to attempt Terminal or any other suggestions until DROPBOX SUPPORT posts one that simply works. 

 

I don’t have any suspect apps like Dropboxer or Boxifier etc. I have only the freeware uncustomized version of the Malware app, set to take NO ACTION, and nothing in my MBP is set to update automatically.

 

PLEASE give us direct, specific instructions, because Dropbox is the only tool/app malfunctioning so of course we deem it a Dropbox Corp. responsibility.

 

TIA.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hi xyz222; how are you today?

     

    As our most recent stable buld (95.4.441) just got out, I'd suggest updating your desktop app's version to that first.

     

    Let me know how it goes! 

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