We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Fuquan
3 years agoExplorer | Level 3
Dropbox application not installing on MacOS Ventura
Hi
I recently installed the new Mac OS Ventura on my Macbook pro. As soon as it was all set up, I was told I had to delete my dropbox app because it is corrupt. I, therefore, deleted it, went to th...
Hannah
3 years agoDropbox Staff
Hey Fuquan, thanks for bringing this to our attention.
Can you try to install the application from this link and let me know what happens?
Thanks so much!
- Fuquan3 years agoExplorer | Level 3
Thanks, Hannah, That worked. 😉
- Hannah3 years agoDropbox Staff
Happy to hear that, Fuquan!
If you need anything else, make sure to let us know.
Have a great week ahead!
- janak13 years agoExplorer | Level 3
Hi Hannah,
I also have a macbook installed with Mac OS Ventura.
Tried installing the dropbox app through the link shared with you. But still the app is not able to run. I get notified regarding permission error saying couldn't start dropbox.
please help me out
- Denis_982 years agoExplorer | Level 3
Hi,
On the same topic, I had to reinstall the Dropbox app after upgrading to Ventura. Seems to work OK but the Dropbox icon on the menu bar - very handy to monitor the activity - has disappeared. Any solution please ?
- SPZero2 years agoExplorer | Level 3
It won't work for me. When i click on the icon in my menu bar, a box opens and a seres of ble trapesoids move aorund but nothing happens. I can access dropbox through google, but the icon doesn't work?
- Denis_982 years agoExplorer | Level 3
No problem with me, the icon works OK, links and all
- Megan2 years agoDropbox Staff
Hi SPZero, welcome to our Community!
Do you still face the same issue? If so, have you tried to re-start your device? It might sound trivial, but can be helpful.
Feel free to send me a screenshot of what you see on your end, so I can have visual too.
Let me know more!
- SPZero2 years agoExplorer | Level 3
Megan,
I already responded with the image of the "starting up screen. Nothing is fixed. I cant gret it to work.
- Claude-Yves PELSY2 years agoNew member | Level 2
Nothing changed !
- Claude-Yves PELSY2 years agoNew member | Level 2
/var/folders/66/ 68cvcq91w|47|9jvmvbtqdc0000gp/T/
dropbox_errorkjvlt5v3.txt/var/folders/66/ _68cvcq91w\47|9jvmvbtqdc0000gp/T/
dropbox_error4tc75zg6.txt/var/folders/66/ _68cvcq91w|47|9jvmvbtqdc0000gp/T/
dropbox_error1367usbv.txt - Claude-Yves PELSY2 years agoNew member | Level 2
Doesn't work !
Sorry
/var/folders/66/ _68cvcq91w|47|9jvmvbtqdc0000gp/T/
dropbox_error1367usbv.txt- Jay2 years agoDropbox Staff
Hi SPZero, to add onto what my colleague asked, do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
- SPZero2 years agoExplorer | Level 3
I don't have a firewall or anything else that I think is problematic. I did jsut install a VPN, bug t Dropbox didn't work before I installed it , and it doesn't work. now either. Dropbox used to work before i upgraded to Ventura 3 or 4 months ago.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!