In any case, I understand how important this if for you, so I was able to locate your open request from my end and can see that a colleague has already replied to you via email. Please check your inbox for their latest message and don’t hesitate to get back to them with any further questions you may have regarding this.
In the meantime, if there is anything else I can help with, please let me know. Thanks in advance!
Additional to what Mark suggests, if you’re experiencing a slow-down on your computer and you’re seeing high CPU/RAM usage, check out this article for some suggestions on how to tackle it.
If you’re still experiencing some trouble, don’t hesitate to get back to us. Let us know of any updates!
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