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izaacmp's avatar
izaacmp
Helpful | Level 6
4 months ago
Solved

Dropbox folder bounces in the dock on Mac when syncing.

NOTE: a thread already exists for this issue but was closed without a solution. I'm writing this here to reopen it.   The Dropbox folder in my dock (Mac OS Sequoia) bounces every time a file is u...
desktop
Mac
Notifications
Setting up the apps
  • LynnDbx's avatar
    LynnDbx
    20 days ago

    We have received confirmation from Apple that this behavior is expected and unfortunately there is no way for Dropbox or the user to disable this behavior. This behavior occurs because the FileProvider API publishes progress updates to Finder to communicate progress in downloading files. The Dock will bounce in response to progress completions (when a file is successfully downloaded).

LynnDbx's avatar
LynnDbx
Icon for Dropbox Engineer rankDropbox Engineer
18 days ago

We did communicate that this was causing user frustration. It looks like this issue has already been surface in Apple Support Community and has not gotten traction yet, unfortunately, which would have been my suggestion for how to file a complaint with them.

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