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MarjoLacherez's avatar
MarjoLacherez
Helpful | Level 5
4 years ago

DropBox Installer doesn't launch

Hi there,  I am trying to install the dropbox app on my Mac, but whilst the .dmg file is downloaded, when I double-click on it it wouldn't launch.  A bit of context : I have upgraded my computer ...
Desktop
Install
Mac
Setting up the apps
  • Walter's avatar
    Walter
    4 years ago

    Could you try a new OS profile and let me know if you're able to install our desktop app there then MarjoLacherez?

     

    [This thread is now closed by moderators due to inactivity. If you’re experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]
     
Renatas's avatar
Renatas
New member | Level 2
4 years ago

Dropbox today having issues not only with downloading and installing their app but also with sync files and folders. I guess they will sort the issue tomorrow

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