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pierre007's avatar
pierre007
Helpful | Level 6
3 years ago

Dropbox not showing in Mac finder sidebar after a restore from Time Machine

I had to do a restore of some of my Dropbox folders from time Machine. Dropbox is no longer showing in the 
Finder sidebar and its lo longer an option in sidebar preferences. I can view Dropbox in my user section, but it is greyed out and shows a green dot with a checkmark. I can open Dropbox by clicking the folder icon on the menu bar, it opens in finder and shows all my folders. How can I solve this?

Desktop
Dropbox Basic
Mac
Setting up the apps
  • pierre007's avatar
    pierre007
    3 years ago

    I finally took drastic measures. Copied all my Dropbox files/folders to the desktop, deleted Dropbox app and re-installed. Copied everything back to Dropbox and got everything working again. Had to manually move Dropbox to the sidebar because it doesn’t show as an option in Finder preferences. Also had to copy Dropbox to my home folder. There were a few other hiccups, but AFAIK, everything is back to normal.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi pierre007, I'd be happy to help! 

     

    Have you tried a quick reinstall of the app to your device? Also, what is the syncing status while we speak? 

     

    Feel free to send me a screenshot of the green dot and checkmark, so I can have visual of this too. 

     

    Keep me posted! 

    • pierre007's avatar
      pierre007
      Helpful | Level 6
      3 years ago

       

       

      Sync status: everything is up to date. I reinstalled Dropbox, still geyed out, see attachment.

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