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Dropbox Not working after restart: Reconnecting to the internet. This may take a moment.
I have been experiencing a very frustrating issue with Dropbox the past few days. Issue: After restarting my Mac Studio (MacOS 13.6.5), Dropbox always gets stuck with the message: Reconnecting to ...
Hi everyone,
Just a quick update: we're rolling out a fix today that should resolve this issue. It's in Stable Build 197.4.7629.
As a reminder: the current workaround is to quit/close the Dropbox application and relaunch it.
Thank you!
Nancy
Dropbox Staff
Dropbox Staff
I reinstalled Dropbox and it is still having the same problem. The issue seems to be that when I manually connect to wifi, it doesn't recognize that I've connected and it gets stuck with the "reconnecting" message.
The only solution I've found is to quit dropbox and open it up again.
This is a very recent development as I've been using Dropbox Plus without a problem since 2017.
- Megan
Hey Matt_M24, I'm assuming that you've checked for any security programs running, like an antivirus, VPN, firewall, etc. that could be causing this?
Just trying to rule this one out, but I'll also check-in with our team about this, and let you know more.
Nothing new on my end other than a Windows update last week. I've been using the same wifi connections at various places (home, work, cafes) and same computer. The problem with the app is a new development.
On Mac (M3 Sonoma 14.4) app has been updated to v. 195.4.4995 and problem has been solved (nothing to change like firewall, antivirus ...)After another reboot I have again the same problem app in status "Reconnecting ...."
