You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

FlancoBianco's avatar
FlancoBianco
Helpful | Level 6
2 years ago

Dropbox won't start when I boot my computer up

I use Windows 11. I have uninstalled, then reinstalled the app; I've allowed the app to start on system startup; I've changed my startup settings so that Dropbox will start as soon as I boot it. H...
Desktop
Dropbox Basic
Setting up the apps
Windows
  • FlancoBianco's avatar
    FlancoBianco
    2 years ago

    I disabled it and it came back on when it restarted, but at the same time Dropbox worked, so perhaps it was related to Avast being off when I rebooted.

FlancoBianco's avatar
FlancoBianco
Helpful | Level 6

Hi Walter,

 

Yes, I use Avast as my antivirus.

 

The version is 167.4.4719.

 

Thanks for your help!

 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Can you disable it temporarily and let me  know if the issue persists FlancoBianco?

 

Thanks so much!

  • FlancoBianco's avatar
    FlancoBianco
    Helpful | Level 6
    2 years ago

    I disabled it and it came back on when it restarted, but at the same time Dropbox worked, so perhaps it was related to Avast being off when I rebooted.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!