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Forum Discussion

Kay L.'s avatar
Kay L.
Explorer | Level 4
2 years ago

Getting rid of "Turn on Accessibility" box from Dropbox

Hi – does anyone know how I can get rid of a Dropbox box that has appeared on my Mac screen and has no red Off button for closing the box? It is a Turn On Accessibility box with a big exclamation mar...
Desktop
Mac
Notifications
Setting up the apps
  • Nancy's avatar
    Nancy
    2 years ago

    Thanks for posting this here, Kay L.!

     

    Have you tried restarting your computer? If not, please give that a go. 

     

    Does this pop-up message appear again after that? If yes, are you able to dismiss it by selecting “Not now”?

     

    Give me a nudge, if you need more help.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for posting this here, Kay L.!

 

Have you tried restarting your computer? If not, please give that a go. 

 

Does this pop-up message appear again after that? If yes, are you able to dismiss it by selecting “Not now”?

 

Give me a nudge, if you need more help.

  • Kay L.'s avatar
    Kay L.
    Explorer | Level 4
    2 years ago

    Thanks for this, Nancy – I hadn't tried that, but I will now and see if that works.

  • Kay L.'s avatar
    Kay L.
    Explorer | Level 4
    2 years ago

    Hi Nancy – I tried your suggestion and it worked! Thank you for your patience. Hpefully, it'll stay away.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Really glad to hear that, Kay L.! If you need something else, I’ll be right here. 

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