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Forum Discussion

peter05's avatar
peter05
Explorer | Level 3
4 years ago

How to I effectively and ultimately unsync a folder

Hi, I accidentally sync a folder that makes my dropbox full. Now I need to unsync it following these steps: Open your Dropbox desktop app preferences. Click the Sync tab. Under Selective S...
Computer Backup
Desktop
Setting up the apps
Sync
Windows
  • Rich's avatar
    Rich
    4 years ago
    peter05 wrote:

    My dropbox Windows app keeps syncing until it gets to the storage limit. I then try to delete some unused files in the unwanted syncing folder and since that folder is "my PC" with files keeping in and out, Dropbox keeps syncing and I keep deleting again and again.

    You have the computer backup feature enabled.

     

     

    Also, Selective Sync is used to remove folders from your computer while leaving them in your Dropbox account online. It's meant to save hard drive space; not space in your account.

     

    Mod note: edited to update link in post [last update 2023]

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
Hey peter05, thanks for joining our Community and sorry to hear you're having issues with this.

Just to make sure we're on the same page, can you please let me know what's the desktop app reporting in your system tray at the moment?

Thanks!
peter05's avatar
peter05
Explorer | Level 3
4 years ago

Hi Walter,

Thank you for your support.

Dropbox v122.4.4867 is seen on my desktop toolbar.
I am using Win 10, 64 bit.

Thanks

peter

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 years ago
    Thanks for providing this information, Peter.

    Apart from its version, could you tell me if it's currently syncing or if it's 'up to date'? 

    Can you also clarify what happens when you try to selectively unsync this specific folder through the app's preferences? 
    • peter05's avatar
      peter05
      Explorer | Level 3
      4 years ago

      Hi Walter,

      Thank you for your response and questions.

      My dropbox Windows app keeps syncing until it gets to the storage limit. I then try to delete some unused files in the unwanted syncing folder and since that folder is "my PC" with files keeping in and out, Dropbox keeps syncing and I keep deleting again and again.

      I attach here the snapshot showing you the folder "My PC" keeps appearing despite I untick and click update tab.
      Thanks Walter,

      peter

       

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        4 years ago
        peter05 wrote:

        My dropbox Windows app keeps syncing until it gets to the storage limit. I then try to delete some unused files in the unwanted syncing folder and since that folder is "my PC" with files keeping in and out, Dropbox keeps syncing and I keep deleting again and again.

        You have the computer backup feature enabled.

         

         

        Also, Selective Sync is used to remove folders from your computer while leaving them in your Dropbox account online. It's meant to save hard drive space; not space in your account.

         

        Mod note: edited to update link in post [last update 2023]

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