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Forum Discussion

Maxim K.6's avatar
Maxim K.6
Helpful | Level 5
6 years ago

How to turn off notification "Because it's online-only it won't be moved to your Recycle bin"

Does someone know, how to turn off this annoying notification? "Delete xxx.xxx? Because it's online-only it won't be moved to your Recycle bin"?
Account Settings
Desktop
Security
Setting up the apps
Sync
  • Walter's avatar
    Walter
    6 years ago

    Hey there bigsky - how are you today?

    I moved your post under this thread as your inquiry echoes the OP's query and to keep things neat around our Community. 

    I double checked this internally and when it comes to the Smart Sync notifications and the option to disable them, this not possible I'm afraid.

    This specific type of notifications is a failsafe in order to save our users from un-necessary deletion/changes and cannot be disabled. 

    As for your consequent inquiry, again this is not possible; to disable those notifications beforehand.

    At this point, I'd like to thank you for your feedback - I will log this with the team as a feature request.   

    I know this isn't what you wanted to hear but I hope it helps to some extent.  Please let me know if you have anything to add or ask; I'll be happy to follow up!

KevinMcKraken's avatar
KevinMcKraken
Explorer | Level 4

Seems similar to other posts, but I couldn't find a solution for this particular problem:

When deleting items from Dropbox on my Windows 10 device, I get a pop-up that states that I am deleting online-only files and that I can restore them throught the web application. I understood this the first, second, and 50th time. There doen't seem to be a checkbox for "Do not show again".

Do I have any options, or am I stuck with this? It makes cleaning my massive amount of folders take much longer than necessary.

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
5 years ago
Hey KevinMcKraken, welcome to the Dropbox Community!
 
I’ve moved your post under this discussion, as your initial description echoes what Maxim had asked back in June & I believe Walter’s explanation above should help you paint a clearer picture. 
 
I’m also following along, so please let me know if you have more questions for me. Thanks!
  • KevinMcKraken's avatar
    KevinMcKraken
    Explorer | Level 4
    5 years ago

    Well, I can understand having the message in the first place, but not having a way to disable it because it's a "failsafe" makes less sense, since the process is non-permanent/reversable, as stated in the pop-up itself. I still think that we should have the option to acknowledge and disable the warning if we choose. If it's a liability issue, users simply disabling the message should give them no recourse, legal or otherwise.

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago
      Thanks for taking the time to detail us your thoughts on this KevinMcKraken!
       
      It seems that having the option to disable this pop-up Notification is important to you, so I'd encourage you to post it on the Share an Idea section where other Community members could upvote it to show their support. 
       
      Thanks again! 

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