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Forum Discussion
I cannot access Shared files from the desktop app on my Mac
After updating my Mac, I can only see the Dropbox folder itself in my favorites. When I access the folders from online it defaults to all files and then I have to select the Shared tab to access the files I need. I previously could access them from favorites but after reinstalling Dropbox, I still cannot access Shared files for Dropbox on my desktop app on my Mac. I am currently running Sonoma 14 3.1 as well.
- Hannah
Dropbox Staff
Hi there, clairevelarde, thanks for your post today.
If I understand correctly, before you updated your Mac, you were somehow able to access the "Shared" page on dropbox.com from your Finder, but now you can't, is that right?
Would you mind giving us some more info on how you managed to have that setup?
A screenshot of how things appear for you now, would also be helpful, if you can send one, so we can have a visual as well.
Thanks in advance!
