Forum Discussion

New member | Level 2

2 months ago

I can't log in to my Dropbox Family account after my laptop was updated to Windows 11.

My laptop was recently repaired and update to windows 11. I can no longer access my dropbox family account. Any suggestions?

Dropbox Staff

2 months ago

Hey Judy Foster! Welcome aboard the forum.

Can you provide a few more details as to what you see exactly when trying to sign in to Dropbox?

Any screenshots you can send over will be appreciated, as we’ll have a visual this way.

Keep me posted.

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