We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Peyton T.'s avatar
Peyton T.
Explorer | Level 3
9 months ago

I installed Dropbox on my computer but I cannot locate it

I just installed Dropbox on a new computer (or it acted as though I did). It even found my existing files on my old computer and says it uploaded them for me. But where is it? I'm accustomed to finding Dropbox among the hidden files in the system tray (I believe it's called). But there's no Dropbox there, and also nothing by that name in either Program Files or Program Files (86). And a simple search for Dropbox in File Explorer has found nothing after about 15 or 20 mnutes of searching.

  • Peyton T.'s avatar
    Peyton T.
    Explorer | Level 3

    So maybe they're not on my computer at all, but only on the web?  If so, how do I send people

    links to them?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Hey Peyton T., thanks for reaching out to us.

       

      It's strange that you have installed the Dropbox app and cannot locate the Dropbox icon or your Dropbox folder.

       

      How did you install the app? Did you use this link? https://www.dropbox.com/downloading

       

      Have you restarted your computer, just in case?

       

      Let me know how it goes!