You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

kanamelon's avatar
kanamelon
New member | Level 2
5 months ago

I installed the Dropbox app on Windows, but it's logged into the wrong user. How to log out?

I installed the Dropbox app on Windows, but it's not syncing files because it doesn't match the Dropbox user I want to use.

Please tell me how to change the login account for the app.

Account Settings
Desktop
Setting up the apps
Windows
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey kanamelon - sorry to hear you're having issues with this.

     

    You should be able to log out from the account you're already signed in on the desktop app using these steps.

     

    Let us know if you need anything else!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!