You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Cyndi Lombardo's avatar
Cyndi Lombardo
New member | Level 2
2 years ago

I linked my Mac on a different account, that is empty. What do I do?

I have a NEW MAC and uploaded the Dropbox app to the desktop using a business email instead of my personal one which I have always used, has expanded memory and ALL my files.  Now every time I open D...
Account Access
Desktop
Mac
Setting up the apps
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi Cyndi Lombardo, let's jump right into this! 

 

If I understand the situation correctly, it seems that you accidentally linked the wrong Dropbox account to your Mac, and you need to know how to use your personal account, is that correct?

 

Feel free to correct me if this isn't your end goal here.

 

Keep in mind, that you can always sign out from one account on the app, and sign back in using your personal Dropbox account. If you wish to have both linked and synced to the app, you'd need to have a personal, and a Business account. You can see  more in regards to our business plans here. 

 

I hope this helps! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!