Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
Lilitt74
3 days agoNew member | Level 2
I'm seeing a "Reconnecting to the internet, this may take a moment" error on my Windows 10 device.
Hello! Let me say right away that English is not my native language - sorry.
Recently (possibly coinciding with the replacement of the motherboard and processor with new, but identical one to one) ...
Nancy
Dropbox Staff
3 days agoHey Lilitt74! Thanks for posting on our Community and great work on the troubleshooting steps.
After disabling your firewall, did you also restart your computer and the same issue persisted?
How about your current network? Are you connected to your home WiFi, or are you trying to access Dropbox by connecting to a corporate/school network?
Let me know more details and we’ll have a look.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!